Here’s another episode of Sofa So Good, this time with co-founder & mompreneur of The Immigration People — Kay Cheong, with her interesting background from the forefront of the transport industry and now managing her own team of immigration experts. The Immigration People is also the only firm in Singapore to be price transparent in this non-regulated industry. But wait, what has PR application or Singapore Citizenship status got to do with Property? Join Melvin as he deep dives in understanding the different work passes and their application processes. What are the underlying criteria(s) to boost the approval chances? Watch till the end for more and know how real estate can help in your profile.
Kay Cheong – 1
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– Within 30 minutes, he managed to negotiate it to $3.5K.
Kay Cheong – 2
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– That’s a huge drop.
Kay Cheong – 3
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– Yeah, that’s a very huge drop.
Melvin Lim – 4
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– Welcome back to our next episode of Sofa So Good.
Melvin Lim – 5
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Today, we have a very interesting guest.
Melvin Lim – 6
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She’s the co-founder of The Immigration People,
Melvin Lim – 7
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and she has a very interesting history as well.
Melvin Lim – 8
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Now, a mompreneur with a beautiful child.
Melvin Lim – 9
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And she has set up this company
Melvin Lim – 10
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with her other 2 partners in 2019,
Melvin Lim – 11
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because she was originally from Malaysia.
Melvin Lim – 12
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And guess what?
Melvin Lim – 13
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She has also flew with SQ for five years
Melvin Lim – 14
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before setting up her business in Singapore.
Melvin Lim – 15
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So welcome Kay, to Sofa So Good.
Kay Cheong – 16
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– Thanks Melvin, thanks for the invitation.
Melvin Lim – 17
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– Yeah, very good to have you here.
Melvin Lim – 18
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And I think the immigration topic is very related
Melvin Lim – 19
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to the property industry,
Melvin Lim – 20
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because usually the route that a lot of families will take
Melvin Lim – 21
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when they come to Singapore,
Melvin Lim – 22
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whether they’re starting work here
Melvin Lim – 23
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or doing their business here
Melvin Lim – 24
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or starting out a new business here,
Melvin Lim – 25
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they usually will enter into the route
Melvin Lim – 26
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of settling their citizenship and their PR status.
Melvin Lim – 27
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And then at the same time,
Melvin Lim – 28
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they will also hunt for their property as well.
Melvin Lim – 29
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So we want to invite you here today because
Melvin Lim – 30
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I think our listeners and our audience
Melvin Lim – 31
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will have a lot of key questions,
Melvin Lim – 32
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especially our audiences that are from overseas
Melvin Lim – 33
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that are planning to come to Singapore.
Melvin Lim – 34
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So I think it is our pleasure to have you here.
Melvin Lim/Kay Cheong – 35
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Thank you for coming. – Thanks, Melvin.
Melvin Lim – 36
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– So I wanna understand about,
Melvin Lim – 37
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why did you set up The Immigration People?
Melvin Lim – 38
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What was your key passion?
Kay Cheong – 39
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– Actually, the reason why I set up The Immigration People
Kay Cheong – 40
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is that previously,
Kay Cheong – 41
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I was in the immigration industry as well.
Kay Cheong – 42
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So me and my now partner, we used to be ex-colleague.
Kay Cheong – 43
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So we found that, this industry itself is non-regulated.
Kay Cheong – 44
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So a lot of people actually make it too commercialise.
Kay Cheong – 45
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And for us, we want to be different
Kay Cheong – 46
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from a lot of our competitors out there.
Kay Cheong – 47
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So we set up The Immigration People.
Kay Cheong – 48
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I guess that we share a very similar value
Kay Cheong – 49
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as PropertyLimBrothers, which is,
Kay Cheong – 50
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we want to serve our clients with integrity.
Melvin Lim – 51
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– Right. – Yeah.
Kay Cheong – 52
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So I’m not sure if you have seen the news recently,
Kay Cheong – 53
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one of our competitors was featured on CNA
Kay Cheong – 54
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due to using false claims and all this,
Kay Cheong – 55
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because the industry is non-regulated.
Kay Cheong – 56
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So to be honest,
Kay Cheong – 57
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we want to really set a high standard in our industry.
Kay Cheong – 58
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So that’s why we set up The Immigration People.
Melvin Lim – 59
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– Right, great.
Melvin Lim – 60
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And what are some of the key services
Melvin Lim – 61
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that The Immigration People provide on a day-to-day basis?
Kay Cheong – 62
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– Actually, the type of services that we provide includes
Kay Cheong – 63
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Singapore PR citizenship applications.
Kay Cheong – 64
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We also do work passes as well,
Kay Cheong – 65
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such as employment pass, S pass.
Kay Cheong – 66
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And we also do all sorts of immigration passes
Kay Cheong – 67
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such as long-term visit pass, so on and so forth.
Melvin Lim – 68
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– Okay.
Melvin Lim – 69
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And just now you mentioned about
Melvin Lim – 70
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application for permanent residents.
Melvin Lim – 71
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Does that also entail the application
Melvin Lim – 72
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towards Singapore citizenship as well?
Kay Cheong – 73
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– Yes, we do, yeah, correct.
Melvin Lim – 74
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– And I think these two are definitely one of the key things
Melvin Lim – 75
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that we wanna understand a little bit more.
Kay Cheong – 76
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– Sure, sure.
Melvin Lim – 77
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– So maybe you can share with us,
Melvin Lim – 78
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in totality, on a month-to-month basis,
Melvin Lim – 79
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or maybe on an annual basis,
Melvin Lim – 80
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usually how many applications are there
Melvin Lim – 81
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for families or individuals that want to apply for PR?
Kay Cheong – 82
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– Okay.
Kay Cheong – 83
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Actually, normally on a per annum basis,
Kay Cheong – 84
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there are approximately 80K to 100K PR application filed.
Kay Cheong – 85
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It could be single applications,
Kay Cheong – 86
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it could be family applications.
Kay Cheong – 87
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The exact percentage remains unknown.
Kay Cheong – 88
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ICA never publish this data.
Kay Cheong – 89
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And meanwhile, for citizenship applications,
Kay Cheong – 90
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it’s approximately about 50K to 60K applications.
Kay Cheong – 91
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And actually the government only approves about 32K for PR.
Kay Cheong – 92
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and 22K for citizenship.
Melvin Lim – 93
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– Every year?
Kay Cheong – 94
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– Every year.
Melvin Lim – 95
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– So 32K, 22K.
Melvin Lim – 96
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That’s like the rough magic number, year-to-year basis.
Kay Cheong – 97
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– Yeah, right.
Kay Cheong – 98
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That’s the quota that we always talk about.
Melvin Lim – 99
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– Right.
Melvin Lim – 100
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So has this trend been on an increasing quota trend,
Melvin Lim – 101
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or decreasing quota trend over the past 5 to 10 years?
Kay Cheong – 102
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– Actually, it has been going up.
Kay Cheong – 103
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But on a pretty steady slope, but not really a very steep slope.
Kay Cheong – 104
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However, last year we have observed that
Kay Cheong – 105
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there’s a dip in the number of PR and citizenship approvals.
Kay Cheong – 106
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And it gives our clients a misconception
Kay Cheong – 107
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that government is not giving out
Kay Cheong – 108
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PR and citizenship status anymore,
Kay Cheong – 109
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because they are decreasing the quota.
Kay Cheong – 110
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Actually, that’s not the case.
Kay Cheong – 111
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To be honest,
Kay Cheong – 112
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the reason why there are lesser people getting approvals
Kay Cheong – 113
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is because of travel restrictions during COVID.
Kay Cheong – 114
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A lot of people are unable to travel back to Singapore
Kay Cheong – 115
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to complete the final step
Kay Cheong – 116
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for PR and citizenship formalities,
Kay Cheong – 117
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which will require you to go down to ICA itself.
Melvin Lim – 118
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– Right.
Melvin Lim – 119
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So you have to physically go down to ICA.
Melvin Lim/Kay Cheong – 120
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– Yes, correct. – On the final step.
Kay Cheong – 121
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– Yes, correct.
Kay Cheong – 122
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So I actually did a few in-principle approval extensions
Kay Cheong – 123
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for some of my clients who were stuck overseas,
Kay Cheong – 124
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they’re unable to travel back.
Kay Cheong – 125
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So we helped them to write into ICA to extend.
Kay Cheong – 126
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So overall, actually it has been going up slope.
Kay Cheong – 127
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In fact, the government has intention
Kay Cheong – 128
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to increase the population.
Kay Cheong – 129
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Yeah, but right now it’s going down actually.
Kay Cheong – 130
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So it’s something that the government
Kay Cheong – 131
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is very concerned about.
Melvin Lim – 132
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– Right, okay.
Melvin Lim – 133
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So maybe let us start off with the application process
Melvin Lim – 134
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for getting a Singapore PR status.
Melvin Lim – 135
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I think a lot of our audience would be very interested
Melvin Lim – 136
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to find out how to increase their chances
Melvin Lim – 137
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of getting a higher success rate of getting a PR.
Melvin Lim – 138
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So maybe let’s start off with the current so-called work status
Melvin Lim – 139
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that a person might have.
Melvin Lim – 140
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Because there’s like a work permit status,
Melvin Lim – 141
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there’s S pass status, there’s EP status.
Melvin Lim – 142
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Do these few different statuses affect your success rate
Melvin Lim – 143
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of getting a PR?
Melvin Lim – 144
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That’s number one.
Melvin Lim – 145
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Number two is that, how long do you need to be in Singapore
Melvin Lim – 146
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as a working individual, to have a higher chance
Melvin Lim – 147
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to get a success rate for PR?
Melvin Lim – 148
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Number three is that,
Melvin Lim – 149
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does the amount of income that you earn
Melvin Lim – 150
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play a factor in all these things?
Kay Cheong – 151
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– Yeah.
Kay Cheong – 152
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Now, first thing is the different types of passes.
Kay Cheong – 153
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There’s a reason why it’s called Work Permit,
Kay Cheong – 154
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S Pass and Employment Pass,
Kay Cheong – 155
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because it’s catered for different groups of people.
Kay Cheong – 156
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Now for Work Permit, there’s no salary requirement.
Kay Cheong – 157
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So it often caters for, example, you know,
Kay Cheong – 158
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workers in the construction industry.
Kay Cheong – 159
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With lower pay, right.
Kay Cheong – 160
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For Work Permit, you cannot apply for PR with your own merit.
Kay Cheong – 161
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So you cannot apply yourself,
Kay Cheong – 162
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unless you’re married to a Singaporean or PR,
Kay Cheong – 163
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or maybe your spouse is a S pass or EP holder,
Kay Cheong – 164
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then your spouse can be a main applicant
Kay Cheong – 165
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and tagging you along in the application.
Melvin Lim – 166
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– [Melvin] Mm, okay.
Kay Cheong – 167
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– Now second is S Pass.
Kay Cheong – 168
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So S Pass is for mid-skills workers,
Kay Cheong – 169
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in the construction, shipping industry.
Kay Cheong – 170
00:07:08,625 –> 00:07:11,500
So normally, they will have a decent qualification,
Kay Cheong – 171
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like maybe just a diploma.
Kay Cheong – 172
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But not tertiary qualification.
Kay Cheong – 173
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And the salary requirement is $2.5K.
Kay Cheong – 174
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And for EP, it’s catered for PMETs, we call them,
Kay Cheong – 175
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professional, manager, executive and technicians, right.
Kay Cheong – 176
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So you must have a tertiary qualification.
Kay Cheong – 177
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And the salary requirement recently has increased, okay.
Kay Cheong – 178
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to actually $4.5K if you’re in the financial industry.
Kay Cheong – 179
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But if you’re not in the financial industry
Kay Cheong – 180
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it will be slightly lower.
Kay Cheong – 181
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But this is just a guideline.
Kay Cheong – 182
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Because if you go up to MOM website,
Kay Cheong – 183
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if you play with the self-assessment tools,
Kay Cheong – 184
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you’ll understand that actually,
Kay Cheong – 185
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the requirement has increased a lot.
Kay Cheong – 186
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So for a client who has more experience, yeah.
Kay Cheong – 187
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And because of their age is slightly older,
Kay Cheong – 188
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they probably need to have about $8K
Kay Cheong – 189
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to get an employment pass.
Kay Cheong – 190
00:08:04,125 –> 00:08:07,708
So I would say that the chances are definitely different.
Kay Cheong – 191
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For S Pass, maybe because of lower salary contributions,
Kay Cheong – 192
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and probably because they are not in the right industry,
Kay Cheong – 193
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so it does affect their chances of getting an approval.
Melvin Lim – 194
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– So does this mean that so-called individuals
Melvin Lim – 195
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that is in the employment pass category
Melvin Lim – 196
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will have a higher chance of getting a PR?
Kay Cheong – 197
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– Yes, you’re right.
Kay Cheong – 198
00:08:27,125 –> 00:08:28,458
But not because of the pass itself,
Kay Cheong – 199
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but because of their salary, the industry they’re in,
Kay Cheong – 200
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their qualification.
Kay Cheong – 201
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That makes a difference. – Okay.
Melvin Lim – 202
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– How about age group, does their age group matter?
Kay Cheong – 203
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– [Kay] Yes.
Melvin Lim/Kay Cheong – 204
00:08:38,791 –> 00:08:39,750
– Yes as well. – Yeah.
Kay Cheong – 205
00:08:39,750 –> 00:08:43,250
Because the prime working age in Singapore
Kay Cheong – 206
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is between 25 to 54 years old.
Kay Cheong – 207
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So if you’re above 54 years old,
Kay Cheong – 208
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then I would say that the chances will be slightly lower.
Kay Cheong – 209
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However, it doesn’t mean that you have no chance.
Kay Cheong – 210
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Because if you’re slightly older,
Kay Cheong – 211
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but you have very high contributions,
Kay Cheong – 212
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in terms of your economic contributions,
Kay Cheong – 213
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you still stand a chance.
Melvin Lim – 214
00:09:04,833 –> 00:09:06,000
– Right.
Melvin Lim – 215
00:09:06,000 –> 00:09:09,000
So it is actually a whole combination of factors,
Melvin Lim – 216
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like your salary, the amount of tax that you contribute.
Kay Cheong – 217
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– Yes, and maybe length of stay in Singapore,
Kay Cheong – 218
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and which industry you are in.
Melvin Lim – 219
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– Right, okay.
Melvin Lim – 220
00:09:17,000 –> 00:09:20,791
How about the fact that,
Melvin Lim – 221
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if let’s say, in terms of your family status.
Melvin Lim – 222
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So if let’s say you are married to a Singaporean,
Melvin Lim – 223
00:09:29,125 –> 00:09:32,041
or you’re married to a PR, does that increase your chances?
Kay Cheong – 224
00:09:32,041 –> 00:09:34,875
– Of course it does, because your status is different.
Kay Cheong – 225
00:09:34,875 –> 00:09:37,375
You’re a spouse of a Singaporean and PR.
Kay Cheong – 226
00:09:37,375 –> 00:09:39,083
Actually, there are different ways
Kay Cheong – 227
00:09:39,083 –> 00:09:41,333
that you can apply for a Singapore PR.
Kay Cheong – 228
00:09:41,333 –> 00:09:44,875
And one of the ways is through the sponsored scheme.
Kay Cheong – 229
00:09:44,875 –> 00:09:47,458
So you will apply in a different category
Kay Cheong – 230
00:09:47,458 –> 00:09:50,166
comparing with those who are applying using their work passes
Kay Cheong – 231
00:09:50,166 –> 00:09:52,375
such as employment pass.
Melvin Lim – 232
00:09:52,375 –> 00:09:53,208
– Can you can share a little bit more
Melvin Lim – 233
00:09:53,208 –> 00:09:54,291
about the sponsored scheme?
Kay Cheong – 234
00:09:54,291 –> 00:09:55,750
– Mm, sponsored scheme, right,
Kay Cheong – 235
00:09:55,750 –> 00:09:59,208
if let’s say you’re a spouse of a Singaporean or PR,
Kay Cheong – 236
00:09:59,208 –> 00:10:02,833
or you’re an unmarried child below 21 years old,
Kay Cheong – 237
00:10:02,833 –> 00:10:04,291
of a Singaporean and PR,
Kay Cheong – 238
00:10:04,291 –> 00:10:07,833
you can actually apply for Singapore PR status too.
Kay Cheong – 239
00:10:07,833 –> 00:10:09,125
And the things that they’re gonna look at
Kay Cheong – 240
00:10:09,125 –> 00:10:10,541
will be slightly different,
Kay Cheong – 241
00:10:10,541 –> 00:10:13,416
because they’re gonna look at the sponsor profile more.
Kay Cheong – 242
00:10:13,416 –> 00:10:15,833
Yeah, because some of them are housewives,
Kay Cheong – 243
00:10:15,833 –> 00:10:17,166
they’re not working, right.
Kay Cheong – 244
00:10:17,166 –> 00:10:19,583
So ICA is gonna evaluate the sponsor profile.
Kay Cheong – 245
00:10:19,583 –> 00:10:21,500
They’re gonna see if the sponsor
Kay Cheong – 246
00:10:21,500 –> 00:10:25,666
has a strong financial ability to actually support.
Kay Cheong – 247
00:10:25,666 –> 00:10:30,083
So they’re gonna see the spouse’s contributions as well.
Melvin Lim – 248
00:10:30,083 –> 00:10:32,041
– Right, so they’ll look at your family nucleus.
Kay Cheong – 249
00:10:32,041 –> 00:10:32,875
– Yes.
Melvin Lim – 250
00:10:32,875 –> 00:10:33,833
– Right, understand.
Melvin Lim – 251
00:10:33,833 –> 00:10:38,041
And usually among all these factors,
Melvin Lim – 252
00:10:38,041 –> 00:10:40,875
let’s say example, somebody is in Singapore
Melvin Lim – 253
00:10:40,875 –> 00:10:44,125
for a period of time,
Melvin Lim – 254
00:10:44,125 –> 00:10:45,375
and they’re holding an EP status.
Melvin Lim – 255
00:10:45,375 –> 00:10:49,791
They’re in the PMET industries.
Melvin Lim – 256
00:10:49,791 –> 00:10:52,083
Somebody that is of the same status
Melvin Lim – 257
00:10:52,083 –> 00:10:54,250
that has been in Singapore for one year,
Melvin Lim – 258
00:10:54,250 –> 00:10:55,791
not married, individual,
Melvin Lim – 259
00:10:55,791 –> 00:10:59,916
versus somebody that is at the same status, also EP status,
Melvin Lim – 260
00:10:59,916 –> 00:11:02,750
for three years, which one has a higher chance?
Kay Cheong – 261
00:11:02,750 –> 00:11:03,708
– Yeah.
Kay Cheong – 262
00:11:03,708 –> 00:11:06,000
Actually of course, if you’re staying in Singapore longer,
Kay Cheong – 263
00:11:06,000 –> 00:11:08,333
you’ll stand a slightly higher chance.
Kay Cheong – 264
00:11:08,333 –> 00:11:10,666
But however, I did mention one thing that
Kay Cheong – 265
00:11:10,666 –> 00:11:13,166
ICA is gonna look at it holistically.
Kay Cheong – 266
00:11:13,166 –> 00:11:15,291
Yeah, so they’re also going to see,
Kay Cheong – 267
00:11:15,291 –> 00:11:17,333
are you married or single.
Kay Cheong – 268
00:11:17,333 –> 00:11:20,666
If you’re married, it would be better, yeah?
Kay Cheong – 269
00:11:20,666 –> 00:11:24,916
Because the fact that if you have a child,
Kay Cheong – 270
00:11:24,916 –> 00:11:25,791
it would be even better,
Kay Cheong – 271
00:11:25,791 –> 00:11:28,166
because our total fertility rate in Singapore
Kay Cheong – 272
00:11:28,166 –> 00:11:30,208
is on a down slope.
Kay Cheong – 273
00:11:30,208 –> 00:11:31,041
Yeah.
Kay Cheong – 274
00:11:31,041 –> 00:11:34,250
And the latest number is at 1.10.
Kay Cheong – 275
00:11:34,250 –> 00:11:37,041
And for Chinese and Indians,
Kay Cheong – 276
00:11:37,041 –> 00:11:39,500
the fertility rate dropped below one.
Kay Cheong – 277
00:11:39,500 –> 00:11:41,250
So which means that one Chinese woman
Kay Cheong – 278
00:11:41,250 –> 00:11:43,583
not necessarily has one kid in Singapore.
Kay Cheong – 279
00:11:43,583 –> 00:11:45,208
So this is something that the government
Kay Cheong – 280
00:11:45,208 –> 00:11:47,541
is quite concern about.
Kay Cheong – 281
00:11:47,541 –> 00:11:50,541
So that’s why, they actually have campaign
Kay Cheong – 282
00:11:50,541 –> 00:11:51,916
to talk about fertility,
Kay Cheong – 283
00:11:51,916 –> 00:11:54,333
talk to your doctor if you have fertility issue,
Kay Cheong – 284
00:11:54,333 –> 00:11:55,541
things like that.
Kay Cheong – 285
00:11:55,541 –> 00:11:57,000
So this is what the government is doing
Kay Cheong – 286
00:11:57,000 –> 00:11:59,750
to try to promote people to have more babies.
Kay Cheong – 287
00:11:59,750 –> 00:12:02,291
Apparently Singaporeans are good in many ways,
Kay Cheong – 288
00:12:02,291 –> 00:12:05,208
making money, but not making babies.
Kay Cheong – 289
00:12:05,208 –> 00:12:07,041
(chuckling)
Kay Cheong – 290
00:12:07,041 –> 00:12:09,666
So the government is gonna look at a lot of factors.
Kay Cheong – 291
00:12:09,666 –> 00:12:14,000
So I would say that I have successfully helped people
Kay Cheong – 292
00:12:14,000 –> 00:12:16,708
who have been in Singapore for just one year
Kay Cheong – 293
00:12:16,708 –> 00:12:18,541
to get PR approved as well.
Kay Cheong – 294
00:12:18,541 –> 00:12:20,875
So if let’s say the length of stay is short,
Kay Cheong – 295
00:12:20,875 –> 00:12:23,375
but for the rest of the factors, if they are quite good at it,
Kay Cheong – 296
00:12:23,375 –> 00:12:25,750
they still can make up to their profile.
Melvin Lim – 297
00:12:25,750 –> 00:12:26,958
– Right.
Melvin Lim – 298
00:12:26,958 –> 00:12:29,416
So coming back to this point,
Melvin Lim – 299
00:12:29,416 –> 00:12:32,250
just when we were chatting before we started filming,
Melvin Lim – 300
00:12:32,250 –> 00:12:37,333
was that you mentioned that the chances of getting a PR,
Melvin Lim – 301
00:12:37,333 –> 00:12:40,250
actually the best chance is at the first application.
Kay Cheong – 302
00:12:40,250 –> 00:12:41,250
– Yes, you’re right.
Melvin Lim – 303
00:12:41,250 –> 00:12:43,000
– Compared to, let’s say a second,
Melvin Lim – 304
00:12:43,000 –> 00:12:44,958
and third and fourth application.
Melvin Lim – 305
00:12:44,958 –> 00:12:48,791
So going back to that same example,
Melvin Lim – 306
00:12:48,791 –> 00:12:51,625
if somebody were to seek your advice.
Melvin Lim – 307
00:12:51,625 –> 00:12:55,458
They’re single, not married, EP.
Melvin Lim – 308
00:12:55,458 –> 00:12:58,041
Should they submit the application
Melvin Lim – 309
00:12:58,041 –> 00:12:59,791
after working in Singapore for one year?
Melvin Lim – 310
00:12:59,791 –> 00:13:02,541
Or should they work longer, then submit?
Melvin Lim – 311
00:13:02,541 –> 00:13:04,000
Which one has a higher chance?
Melvin Lim – 312
00:13:04,000 –> 00:13:05,916
Or they should just try?
Melvin Lim – 313
00:13:05,916 –> 00:13:07,458
What is your advice?
Kay Cheong – 314
00:13:07,458 –> 00:13:10,083
– My advice is that
Kay Cheong – 315
00:13:10,083 –> 00:13:12,916
they should try after at least one year in Singapore.
Kay Cheong – 316
00:13:12,916 –> 00:13:15,916
Although on stated in ICA website, black and white is
Kay Cheong – 317
00:13:15,916 –> 00:13:18,708
you only need to submit your six month’s payslip,
Kay Cheong – 318
00:13:18,708 –> 00:13:20,750
and then you can apply for PR.
Kay Cheong – 319
00:13:20,750 –> 00:13:22,500
Yeah.
Kay Cheong – 320
00:13:22,500 –> 00:13:23,333
So some of my clients,
Kay Cheong – 321
00:13:23,333 –> 00:13:25,166
they come to me after 6 months of being in Singapore.
Kay Cheong – 322
00:13:25,166 –> 00:13:29,875
But my advice to them is that, perhaps you should
Kay Cheong – 323
00:13:29,875 –> 00:13:32,416
at least have one year tax record in Singapore.
Kay Cheong – 324
00:13:32,416 –> 00:13:33,916
And then you apply for PR.
Kay Cheong – 325
00:13:33,916 –> 00:13:37,291
However, this advice I would say is different,
Kay Cheong – 326
00:13:37,291 –> 00:13:38,458
case-to-case basis.
Kay Cheong – 327
00:13:38,458 –> 00:13:42,000
So that’s why one very important step that we always do
Kay Cheong – 328
00:13:42,000 –> 00:13:43,500
before we even take in the case
Kay Cheong – 329
00:13:43,500 –> 00:13:46,708
is to have a complimentary consultation with our client.
Kay Cheong – 330
00:13:46,708 –> 00:13:48,708
Yeah, so during the consultation,
Kay Cheong – 331
00:13:48,708 –> 00:13:51,000
we will ask them a lot of questions,
Kay Cheong – 332
00:13:51,000 –> 00:13:53,083
like which company they’re working for,
Kay Cheong – 333
00:13:53,083 –> 00:13:55,041
how much is their salary,
Kay Cheong – 334
00:13:55,041 –> 00:13:57,125
because we want to see economic contribution.
Kay Cheong – 335
00:13:57,125 –> 00:13:59,250
How long they’ve been living here, their age.
Kay Cheong – 336
00:13:59,250 –> 00:14:01,375
And then we will be able to propose to them
Kay Cheong – 337
00:14:01,375 –> 00:14:03,416
when is a good time to file.
Kay Cheong – 338
00:14:03,416 –> 00:14:05,666
So, for your question actually,
Kay Cheong – 339
00:14:05,666 –> 00:14:08,458
it really depends on a lot of factors.
Melvin Lim – 340
00:14:08,458 –> 00:14:10,000
– Right, right.
Melvin Lim – 341
00:14:10,000 –> 00:14:12,625
Thanks, I think there’s a lot of clarity
Melvin Lim – 342
00:14:12,625 –> 00:14:14,291
regarding the PR application.
Melvin Lim – 343
00:14:14,291 –> 00:14:16,375
I think our audience will appreciate that a lot.
Melvin Lim – 344
00:14:16,375 –> 00:14:20,083
So I think the second very important one is that
Melvin Lim – 345
00:14:20,083 –> 00:14:23,833
after being a permanent resident for some time,
Melvin Lim – 346
00:14:23,833 –> 00:14:27,166
when would be the right time to apply for citizenship?
Melvin Lim – 347
00:14:27,166 –> 00:14:31,666
if one person or a family wants to go towards that route.
Kay Cheong – 348
00:14:31,666 –> 00:14:32,500
– Okay.
Kay Cheong – 349
00:14:32,500 –> 00:14:35,208
Actually, same black and white,
Kay Cheong – 350
00:14:35,208 –> 00:14:36,500
black and white on ICA website,
Kay Cheong – 351
00:14:36,500 –> 00:14:38,500
it’s always two years PR,
Kay Cheong – 352
00:14:38,500 –> 00:14:42,000
you can actually apply for Singapore citizenship.
Kay Cheong – 353
00:14:42,000 –> 00:14:44,125
But based on my experience,
Kay Cheong – 354
00:14:44,125 –> 00:14:48,208
we know that government would like to see your commitment.
Kay Cheong – 355
00:14:48,208 –> 00:14:50,500
So actually, it would be better if let’s say
Kay Cheong – 356
00:14:50,500 –> 00:14:51,791
you clock in 5 years,
Kay Cheong – 357
00:14:51,791 –> 00:14:56,000
you do your first renewal of your REP.
Kay Cheong – 358
00:14:56,000 –> 00:14:56,958
And then you apply.
Melvin Lim/Kay Cheong – 359
00:14:56,958 –> 00:14:57,916
– Okay. – Yeah.
Kay Cheong – 360
00:14:57,916 –> 00:14:59,750
But of course, this is also, like I mentioned,
Kay Cheong – 361
00:14:59,750 –> 00:15:01,083
case-to-case basis.
Kay Cheong – 362
00:15:01,083 –> 00:15:02,958
Because I have personally seen
Kay Cheong – 363
00:15:02,958 –> 00:15:07,000
some very committed PR candidates with excellent profiles.
Kay Cheong – 364
00:15:07,000 –> 00:15:09,500
They try to file before 5 years
Kay Cheong – 365
00:15:09,500 –> 00:15:11,083
and they can get approval as well.
Melvin Lim – 366
00:15:11,083 –> 00:15:12,458
– Okay.
Melvin Lim – 367
00:15:12,458 –> 00:15:15,666
And how long is the application status?
Melvin Lim – 368
00:15:15,666 –> 00:15:18,791
Like for somebody who wants to apply for citizenship
Melvin Lim – 369
00:15:18,791 –> 00:15:21,875
until they get a result, whether it is approved or rejected,
Melvin Lim – 370
00:15:21,875 –> 00:15:23,833
usually how long does the process last?
Kay Cheong – 371
00:15:23,833 –> 00:15:24,791
– Okay.
Kay Cheong – 372
00:15:24,791 –> 00:15:26,375
You’re talking about citizenship?
Kay Cheong – 373
00:15:26,375 –> 00:15:29,458
Yeah, then it will be between 1 to 2 years.
Melvin Lim – 374
00:15:29,458 –> 00:15:31,208
– Oh, 1 to 2 years, wow!
Kay Cheong – 375
00:15:31,208 –> 00:15:32,250
– Yeah, correct.
Kay Cheong – 376
00:15:32,250 –> 00:15:34,625
So this is the common timeline that we have seen.
Melvin Lim – 377
00:15:34,625 –> 00:15:36,041
– Wow, (chuckling) okay.
Melvin Lim – 378
00:15:36,041 –> 00:15:39,916
So how about backtracking to PR application?
Melvin Lim – 379
00:15:39,916 –> 00:15:41,333
How long does that process take?
Kay Cheong – 380
00:15:41,333 –> 00:15:44,458
– PR application is between 4 months to 9 months.
Melvin Lim – 381
00:15:44,458 –> 00:15:45,500
– [Melvin] Ah, okay, so it’s faster.
Kay Cheong – 382
00:15:45,500 –> 00:15:47,375
– Slightly shorter, yeah.
Kay Cheong – 383
00:15:47,375 –> 00:15:52,625
Because for citizenship, on their website, on ICA website,
Kay Cheong – 384
00:15:52,625 –> 00:15:54,500
for citizenship application,
Kay Cheong – 385
00:15:54,500 –> 00:15:57,750
they are asking you additional documents
Kay Cheong – 386
00:15:57,750 –> 00:16:01,166
that you want to submit to support your application.
Kay Cheong – 387
00:16:01,166 –> 00:16:03,583
So they encourage you to actually put in additional things.
Kay Cheong – 388
00:16:03,583 –> 00:16:07,250
Because to be honest, giving a passport to you, right,
Kay Cheong – 389
00:16:07,250 –> 00:16:09,250
they’re gonna be very careful.
Kay Cheong – 390
00:16:09,250 –> 00:16:11,333
So when they ask you for additional documentation,
Kay Cheong – 391
00:16:11,333 –> 00:16:14,083
then of course, the review process becomes longer.
Kay Cheong – 392
00:16:14,083 –> 00:16:15,583
Yeah.
Kay Cheong – 393
00:16:15,583 –> 00:16:17,083
Yes, it’s 1 to 2 years,
Kay Cheong – 394
00:16:17,083 –> 00:16:19,291
but more often than not, it’s about 1 year.
Melvin Lim – 395
00:16:19,291 –> 00:16:20,125
– Okay.
Melvin Lim – 396
00:16:20,125 –> 00:16:24,250
But that means somebody will have to wait for
Melvin Lim – 397
00:16:24,250 –> 00:16:27,166
1 and a half years to hear the result.
Kay Cheong – 398
00:16:27,166 –> 00:16:28,125
– Yes, you’re right.
Kay Cheong – 399
00:16:28,125 –> 00:16:30,666
In fact, I just filed my citizenship application
Kay Cheong – 400
00:16:30,666 –> 00:16:31,500
two months back.
Kay Cheong – 401
00:16:31,500 –> 00:16:33,791
I’m still anxiously waiting.
Melvin Lim – 402
00:16:33,791 –> 00:16:35,000
– (chuckling) Wow, okay.
Melvin Lim – 403
00:16:35,000 –> 00:16:35,833
Right.
Melvin Lim – 404
00:16:35,833 –> 00:16:40,458
And if let’s say somebody is being rejected
Melvin Lim – 405
00:16:40,458 –> 00:16:43,291
on the application of a Singapore citizenship,
Melvin Lim – 406
00:16:43,291 –> 00:16:45,500
how long do they have to wait to reapply?
Melvin Lim – 407
00:16:45,500 –> 00:16:46,916
What is the cooling period?
Kay Cheong – 408
00:16:46,916 –> 00:16:48,791
– Okay, actually, there’s a cooling period
Kay Cheong – 409
00:16:48,791 –> 00:16:50,666
for both PR and citizenship applications,
Kay Cheong – 410
00:16:50,666 –> 00:16:52,291
which is 6 months.
Kay Cheong – 411
00:16:52,291 –> 00:16:53,291
Yeah.
Kay Cheong – 412
00:16:53,291 –> 00:16:57,333
It’s nowhere to be found on the ICA website.
Kay Cheong – 413
00:16:57,333 –> 00:17:00,166
But as we are in the industry for quite some time,
Kay Cheong – 414
00:17:00,166 –> 00:17:03,000
we understand that ICA do not like applicants
Kay Cheong – 415
00:17:03,000 –> 00:17:06,666
to keep filing an application without any profile change.
Kay Cheong – 416
00:17:06,666 –> 00:17:07,875
So that’s why they would prefer you
Kay Cheong – 417
00:17:07,875 –> 00:17:10,500
to have a cooling period of six months.
Kay Cheong – 418
00:17:10,500 –> 00:17:12,708
What they’re expecting in this six months
Kay Cheong – 419
00:17:12,708 –> 00:17:15,208
is for you to have some development.
Melvin Lim – 420
00:17:15,208 –> 00:17:16,041
– Okay.
Kay Cheong – 421
00:17:16,041 –> 00:17:17,125
– Maybe some career development,
Kay Cheong – 422
00:17:17,125 –> 00:17:19,416
you’ve gotten a promotion and increment.
Kay Cheong – 423
00:17:19,416 –> 00:17:21,166
Then with this kind of profile change,
Kay Cheong – 424
00:17:21,166 –> 00:17:22,875
you can actually reapply again.
Melvin Lim – 425
00:17:22,875 –> 00:17:23,708
– Okay.
Melvin Lim – 426
00:17:23,708 –> 00:17:24,541
So profile change, I will assume
Melvin Lim – 427
00:17:24,541 –> 00:17:27,833
that is either your career, is either your marital status.
Kay Cheong – 428
00:17:27,833 –> 00:17:28,916
– [Kay] Yes. (chuckles)
Kay Cheong – 429
00:17:28,916 –> 00:17:30,916
– Whether you have kids or not, and things like that.
Kay Cheong – 430
00:17:30,916 –> 00:17:34,583
– And probably, gotten a higher qualification,
Kay Cheong – 431
00:17:34,583 –> 00:17:36,875
some personal certifications.
Kay Cheong – 432
00:17:36,875 –> 00:17:37,875
This will help you.
Melvin Lim – 433
00:17:37,875 –> 00:17:38,708
– Okay.
Melvin Lim – 434
00:17:38,708 –> 00:17:39,666
So going back to age.
Melvin Lim – 435
00:17:39,666 –> 00:17:42,791
Just now you mentioned that there’s an age category
Melvin Lim – 436
00:17:42,791 –> 00:17:44,750
that the government is looking at.
Melvin Lim – 437
00:17:44,750 –> 00:17:47,250
And that is between 20 plus to about…
Kay Cheong – 438
00:17:47,250 –> 00:17:50,750
– That’s the prime working age, 25 to 54 years old.
Melvin Lim – 439
00:17:50,750 –> 00:17:53,916
– Okay, what is the oldest applicant that you have seen
Melvin Lim – 440
00:17:53,916 –> 00:17:57,875
that have gotten approval for PR and citizenship?
Kay Cheong – 441
00:17:57,875 –> 00:17:58,833
– Okay.
Kay Cheong – 442
00:17:58,833 –> 00:18:01,250
Interestingly, the oldest client that I’ve seen
Kay Cheong – 443
00:18:01,250 –> 00:18:03,875
that gotten PR approved is 80 years old.
Melvin Lim – 444
00:18:03,875 –> 00:18:04,708
– Wow.
Melvin Lim – 445
00:18:04,708 –> 00:18:06,541
Okay, is it because their kids are here,
Melvin Lim – 446
00:18:06,541 –> 00:18:08,291
and they’re already PRs and Singaporeans?
Kay Cheong – 447
00:18:08,291 –> 00:18:10,833
– Of course, because of many factors.
Kay Cheong – 448
00:18:10,833 –> 00:18:14,958
Because of his contribution, his industry is quite niche,
Kay Cheong – 449
00:18:14,958 –> 00:18:17,166
actually, the industry that he’s in.
Kay Cheong – 450
00:18:17,166 –> 00:18:19,416
So that’s why he still can get approval
Kay Cheong – 451
00:18:19,416 –> 00:18:22,500
at such an old age.
Kay Cheong – 452
00:18:22,500 –> 00:18:23,375
Yeah, correct.
Kay Cheong – 453
00:18:23,375 –> 00:18:26,958
Meanwhile for citizenship, interestingly,
Kay Cheong – 454
00:18:26,958 –> 00:18:29,666
most of my client are 40 years old and above.
Melvin Lim – 455
00:18:29,666 –> 00:18:30,583
– 40 years old and above.
Melvin Lim/Kay Cheong – 456
00:18:30,583 –> 00:18:31,666
– Yeah, correct. – Okay.
Kay Cheong – 457
00:18:31,666 –> 00:18:35,041
– If you take a look at the data from ICA’s website,
Kay Cheong – 458
00:18:35,041 –> 00:18:36,666
for PR and citizenship,
Kay Cheong – 459
00:18:36,666 –> 00:18:40,958
there’s a contrast in a sense that
Kay Cheong – 460
00:18:40,958 –> 00:18:43,916
for citizenship, the number of approvals above 40 years old
Kay Cheong – 461
00:18:43,916 –> 00:18:46,083
is still quite high, the approval.
Kay Cheong – 462
00:18:46,083 –> 00:18:48,958
But for PR, is not that high.
Kay Cheong – 463
00:18:48,958 –> 00:18:52,250
The reason is because for citizenship, more often or not,
Kay Cheong – 464
00:18:52,250 –> 00:18:55,000
people spend a very long time in Singapore.
Kay Cheong – 465
00:18:55,000 –> 00:18:57,583
Then they think about applying for a citizenship.
Kay Cheong – 466
00:18:57,583 –> 00:19:01,125
Because Singapore citizenship, right,
Kay Cheong – 467
00:19:01,125 –> 00:19:04,458
the government doesn’t allow you to hold dual citizenship.
Kay Cheong – 468
00:19:04,458 –> 00:19:06,291
So that’s why it takes a longer time
Kay Cheong – 469
00:19:06,291 –> 00:19:08,541
for people to finally make a decision
Kay Cheong – 470
00:19:08,541 –> 00:19:09,708
to change their passport.
Melvin Lim – 471
00:19:09,708 –> 00:19:10,541
– I see.
Melvin Lim – 472
00:19:10,541 –> 00:19:11,833
That’s why they’re usually above 40.
Kay Cheong – 473
00:19:11,833 –> 00:19:12,666
– Yes, correct.
Melvin Lim/Kay Cheong – 474
00:19:12,666 –> 00:19:13,791
– I see. – Usually above 40.
Melvin Lim – 475
00:19:13,791 –> 00:19:15,958
– I see, okay.
Melvin Lim – 476
00:19:15,958 –> 00:19:17,500
Next question, okay.
Melvin Lim – 477
00:19:17,500 –> 00:19:21,791
Does already owning a property as a foreigner
Melvin Lim – 478
00:19:21,791 –> 00:19:25,250
or a Singapore PR affect your chances
Melvin Lim – 479
00:19:25,250 –> 00:19:27,708
of getting a PR or a citizenship?
Melvin Lim – 480
00:19:27,708 –> 00:19:30,750
Does it help to get a higher chance?
Kay Cheong – 481
00:19:30,750 –> 00:19:31,750
– Yes, of course.
Melvin Lim/Kay Cheong – 482
00:19:31,750 –> 00:19:33,291
– Okay. – Yeah, of course.
Kay Cheong – 483
00:19:33,291 –> 00:19:35,500
Owning a property here, of course it will help you.
Kay Cheong – 484
00:19:35,500 –> 00:19:39,083
Because actually, it’s extremely important.
Kay Cheong – 485
00:19:39,083 –> 00:19:42,291
ICA will give PR status to those
Kay Cheong – 486
00:19:42,291 –> 00:19:45,791
who think that they have a long-term plan in Singapore.
Kay Cheong – 487
00:19:45,791 –> 00:19:48,458
Is very committed to further senior in Singapore,
Kay Cheong – 488
00:19:48,458 –> 00:19:51,666
and potentially maybe applying for citizenship,
Kay Cheong – 489
00:19:51,666 –> 00:19:52,500
just like me.
Kay Cheong – 490
00:19:52,500 –> 00:19:53,666
Right, okay?
Kay Cheong – 491
00:19:53,666 –> 00:19:55,750
So they’re looking for these kind of candidates.
Kay Cheong – 492
00:19:55,750 –> 00:19:58,750
So more often or not, a lot of time,
Kay Cheong – 493
00:19:58,750 –> 00:20:01,958
we advise clients to show their intention
Kay Cheong – 494
00:20:01,958 –> 00:20:03,083
in their application.
Kay Cheong – 495
00:20:03,083 –> 00:20:05,833
You have to show that you have high intention
Kay Cheong – 496
00:20:05,833 –> 00:20:07,250
to live here for a very long time.
Kay Cheong – 497
00:20:07,250 –> 00:20:10,875
That’s why you will have to do some volunteering works.
Kay Cheong – 498
00:20:10,875 –> 00:20:13,041
You have to have some investment here,
Kay Cheong – 499
00:20:13,041 –> 00:20:16,375
maybe some retirement plan in Singapore.
Kay Cheong – 500
00:20:16,375 –> 00:20:18,916
And of course, if you have a house here,
Kay Cheong – 501
00:20:18,916 –> 00:20:20,708
it is one of the best ways to tell them
Kay Cheong – 502
00:20:20,708 –> 00:20:23,000
that you’re very committed.
Kay Cheong – 503
00:20:23,000 –> 00:20:26,125
That you already purchase your dream home in Singapore.
Melvin Lim – 504
00:20:26,125 –> 00:20:26,958
– Right.
Melvin Lim – 505
00:20:26,958 –> 00:20:30,916
So intentions can be met via property purchase.
Melvin Lim – 506
00:20:30,916 –> 00:20:32,833
And just like you mentioned, doing volunteer work,
Melvin Lim – 507
00:20:32,833 –> 00:20:36,875
is it more towards like, for your children’s education?
Melvin Lim – 508
00:20:36,875 –> 00:20:38,250
Like, you’re getting volunteers,
Melvin Lim – 509
00:20:38,250 –> 00:20:41,666
or is it like charitable organisation and stuff?
Kay Cheong – 510
00:20:41,666 –> 00:20:43,375
– Charitable organisation.
Kay Cheong – 511
00:20:43,375 –> 00:20:46,875
So we will actually guide the clients, okay,
Kay Cheong – 512
00:20:46,875 –> 00:20:49,416
to do some volunteering works.
Kay Cheong – 513
00:20:49,416 –> 00:20:52,958
Clocking in certain hours on a monthly basis.
Kay Cheong – 514
00:20:52,958 –> 00:20:54,083
To show that they’re committed
Kay Cheong – 515
00:20:54,083 –> 00:20:56,208
and wants to give back to the society.
Melvin Lim – 516
00:20:56,208 –> 00:20:57,041
– Ah, okay.
Melvin Lim – 517
00:20:57,041 –> 00:20:58,208
There was also another thing that you mentioned
Melvin Lim – 518
00:20:58,208 –> 00:20:59,625
after the volunteering.
Melvin Lim – 519
00:20:59,625 –> 00:21:01,583
What was that factor?
Kay Cheong – 520
00:21:01,583 –> 00:21:04,458
– You can have some investment insurance in Singapore.
Melvin Lim – 521
00:21:04,458 –> 00:21:07,458
– Right, that means you purchase local insurance investment
Melvin Lim – 522
00:21:07,458 –> 00:21:08,291
and stuff like that.
Melvin Lim – 523
00:21:08,291 –> 00:21:09,291
Ah okay, that’s pretty interesting.
Melvin Lim – 524
00:21:09,291 –> 00:21:12,375
What other ways are you able to show
Melvin Lim – 525
00:21:12,375 –> 00:21:13,750
your long term-commitment plans?
Melvin Lim – 526
00:21:13,750 –> 00:21:16,791
Other than investment, charity and property.
Kay Cheong – 527
00:21:16,791 –> 00:21:18,458
– Marrying a Singaporean.
528
00:21:18,458 –> 00:21:19,583
(laughter)
Melvin Lim – 529
00:21:19,583 –> 00:21:20,416
– Okay.
Melvin Lim – 530
00:21:20,416 –> 00:21:21,750
All right, okay.
Melvin Lim – 531
00:21:21,750 –> 00:21:26,083
So marital status, okay, I understand.
Melvin Lim – 532
00:21:26,083 –> 00:21:29,750
And how about, let’s say example,
Melvin Lim – 533
00:21:29,750 –> 00:21:31,666
just now, you mentioned about renewing
Melvin Lim – 534
00:21:31,666 –> 00:21:33,708
your permanent residence status.
Melvin Lim – 535
00:21:33,708 –> 00:21:37,750
So how many years, once you are,
Melvin Lim – 536
00:21:37,750 –> 00:21:41,291
let’s say a first-time PR, do you have to renew it?
Kay Cheong – 537
00:21:41,291 –> 00:21:42,583
– Yes, yeah.
Kay Cheong – 538
00:21:42,583 –> 00:21:46,291
Actually, the PR status, okay,
Kay Cheong – 539
00:21:46,291 –> 00:21:49,000
there’s a reason why it’s called permanent residence.
Kay Cheong – 540
00:21:49,000 –> 00:21:50,708
‘Cause it’s actually permanent.
Kay Cheong – 541
00:21:50,708 –> 00:21:53,416
But the tricky part is that
Kay Cheong – 542
00:21:53,416 –> 00:21:56,500
the 5 years renewal of re-entry permit.
Kay Cheong – 543
00:21:56,500 –> 00:21:57,750
The re-entry permit allows you
Kay Cheong – 544
00:21:57,750 –> 00:21:59,375
to come in and out of Singapore.
Kay Cheong – 545
00:21:59,375 –> 00:22:01,375
You have to renew it every 5 years.
Kay Cheong – 546
00:22:01,375 –> 00:22:04,458
And more often or not, what ICA is gonna look at is,
Kay Cheong – 547
00:22:04,458 –> 00:22:08,000
are you committing your hours here in Singapore?
Kay Cheong – 548
00:22:08,000 –> 00:22:09,708
Out of these 5 years,
Kay Cheong – 549
00:22:09,708 –> 00:22:12,166
do you have at least maybe 2.5 years
Kay Cheong – 550
00:22:12,166 –> 00:22:14,375
working and living in Singapore?
Kay Cheong – 551
00:22:14,375 –> 00:22:17,791
And the renewal year is very critical.
Kay Cheong – 552
00:22:17,791 –> 00:22:21,041
Basically, the renewal process is pretty simple.
Kay Cheong – 553
00:22:21,041 –> 00:22:23,458
They’re gonna ask you 2 important questions.
Kay Cheong – 554
00:22:23,458 –> 00:22:25,708
Are you currently residing in Singapore?
Kay Cheong – 555
00:22:25,708 –> 00:22:27,875
Second question is, are you currently working in Singapore?
Kay Cheong – 556
00:22:27,875 –> 00:22:30,708
And they will ask for your employment details.
Kay Cheong – 557
00:22:30,708 –> 00:22:32,875
So if let’s say your client,
Kay Cheong – 558
00:22:32,875 –> 00:22:35,125
not living here, not working here,
Kay Cheong – 559
00:22:35,125 –> 00:22:38,291
they will have trouble renewing their REP.
Melvin Lim – 560
00:22:38,291 –> 00:22:39,375
– Ah, okay.
Melvin Lim – 561
00:22:39,375 –> 00:22:43,291
So if let’s say somebody failed at the renewal
Melvin Lim – 562
00:22:43,291 –> 00:22:45,500
and they got their PR revoked.
Melvin Lim – 563
00:22:45,500 –> 00:22:47,208
What are their chances of reapplying
Melvin Lim – 564
00:22:47,208 –> 00:22:48,833
and getting it approved again?
Melvin Lim – 565
00:22:48,833 –> 00:22:51,750
Is it extremely low, or like, how does it work?
Kay Cheong – 566
00:22:51,750 –> 00:22:53,208
– It is quite low actually.
Melvin Lim/Kay Cheong – 567
00:22:53,208 –> 00:22:55,333
– Okay. – (laughs) It is quite low.
Melvin Lim – 568
00:22:55,333 –> 00:22:57,041
– Okay, so it’s important to hold onto to your PR.
Kay Cheong – 569
00:22:57,041 –> 00:22:57,916
– Mm, correct.
Kay Cheong – 570
00:22:57,916 –> 00:22:59,833
Because the Singapore government takes this very seriously.
Kay Cheong – 571
00:22:59,833 –> 00:23:01,000
Singapore is not a place
Kay Cheong – 572
00:23:01,000 –> 00:23:04,166
that you would like to come in and out easily.
Kay Cheong – 573
00:23:04,166 –> 00:23:07,041
Then now, today you don’t feel like it,
Kay Cheong – 574
00:23:07,041 –> 00:23:08,291
then you give up your status.
Kay Cheong – 575
00:23:08,291 –> 00:23:09,958
It’s very hard to get it back.
Melvin Lim – 576
00:23:09,958 –> 00:23:10,791
– Right.
Melvin Lim – 577
00:23:10,791 –> 00:23:14,541
So how many clients do you meet and service
Melvin Lim – 578
00:23:14,541 –> 00:23:16,375
on a monthly basis?
Kay Cheong – 579
00:23:16,375 –> 00:23:17,750
– There’s a lot actually.
Kay Cheong – 580
00:23:17,750 –> 00:23:21,000
Okay, actually what I can tell you is that
Kay Cheong – 581
00:23:21,000 –> 00:23:24,708
in the whole team, we have a team of 11 people,
Kay Cheong – 582
00:23:24,708 –> 00:23:26,666
in The Immigration People.
Kay Cheong – 583
00:23:26,666 –> 00:23:29,625
And the number of cases that we are handling
Kay Cheong – 584
00:23:29,625 –> 00:23:33,208
on a monthly basis is approximately 50 to 80 cases
Melvin Lim/Kay Cheong – 585
00:23:33,208 –> 00:23:34,250
– Wow, right. – Yeah.
Kay Cheong – 586
00:23:34,250 –> 00:23:37,750
But it includes PR, work passes.
Kay Cheong – 587
00:23:37,750 –> 00:23:39,041
Nowadays, we are handling
Kay Cheong – 588
00:23:39,041 –> 00:23:41,208
a lot more work pass application as well,
Kay Cheong – 589
00:23:41,208 –> 00:23:44,000
due to the fact that the regulation changes a lot
Kay Cheong – 590
00:23:44,000 –> 00:23:45,125
in the recent years.
Kay Cheong – 591
00:23:45,125 –> 00:23:48,083
And a lot of HR, they kind of find that
Kay Cheong – 592
00:23:48,083 –> 00:23:51,041
they cannot cope with all the changes.
Kay Cheong – 593
00:23:51,041 –> 00:23:53,333
So a lot of EP got rejected,
Kay Cheong – 594
00:23:53,333 –> 00:23:55,708
so they start to look for professional help.
Melvin Lim – 595
00:23:55,708 –> 00:23:56,750
– Right.
Melvin Lim – 596
00:23:56,750 –> 00:23:59,000
So let’s say if any of our audience
Melvin Lim – 597
00:23:59,000 –> 00:24:00,375
would like to seek your help
Melvin Lim – 598
00:24:00,375 –> 00:24:04,541
to apply for any work passes or employment passes,
Melvin Lim – 599
00:24:04,541 –> 00:24:07,291
or maybe application for PR and citizenship,
Melvin Lim – 600
00:24:07,291 –> 00:24:10,458
usually, how can they find about your fee rates?
Kay Cheong – 601
00:24:10,458 –> 00:24:13,166
– Oh, that’s a very interesting question.
Kay Cheong – 602
00:24:13,166 –> 00:24:16,083
Because we are basically the only firm in the industry
Kay Cheong – 603
00:24:16,083 –> 00:24:18,708
that publishes our pricing on the website.
Melvin Lim – 604
00:24:18,708 –> 00:24:19,750
– Ah, okay,
Melvin Lim – 605
00:24:19,750 –> 00:24:21,458
so they can just go to The Immigration People website.
Kay Cheong – 606
00:24:21,458 –> 00:24:22,416
– Yes, correct.
Kay Cheong – 607
00:24:22,416 –> 00:24:25,541
They can just go to www.tip.com.sg,
Kay Cheong – 608
00:24:25,541 –> 00:24:27,250
and then there’s a pricing tab.
Kay Cheong – 609
00:24:27,250 –> 00:24:30,750
So like I mentioned earlier, this industry is non-regulated.
Kay Cheong – 610
00:24:30,750 –> 00:24:34,708
So there are people who are charging our clients
Kay Cheong – 611
00:24:34,708 –> 00:24:37,250
according to their pay grade.
Kay Cheong – 612
00:24:37,250 –> 00:24:40,083
So I literally have a client got a quotation of 10K
Kay Cheong – 613
00:24:40,083 –> 00:24:42,500
from this particular immigration firm.
Kay Cheong – 614
00:24:42,500 –> 00:24:48,750
And within 30 minutes, he managed to negotiate it to $3.5K.
Melvin Lim/Kay Cheong – 615
00:24:48,750 –> 00:24:50,541
– Wow, okay. – Yeah.
Melvin Lim/Kay Cheong – 616
00:24:50,541 –> 00:24:51,375
– That’s a huge drop.
Kay Cheong – 617
00:24:51,375 –> 00:24:53,750
– Yeah, that’s a very huge drop.
Kay Cheong – 618
00:24:53,750 –> 00:24:56,083
Unlike, the property industry which is highly-regulated.
Kay Cheong – 619
00:24:56,083 –> 00:24:58,458
You have to take an exam, but not our industry.
Melvin Lim – 620
00:24:58,458 –> 00:24:59,291
– Right.
Melvin Lim – 621
00:24:59,291 –> 00:25:01,041
So you publish your fee rates based on the type of service
Melvin Lim – 622
00:25:01,041 –> 00:25:02,833
that you want to apply for.
Kay Cheong – 623
00:25:02,833 –> 00:25:03,708
– Yes, you’re right. – Okay.
Melvin Lim – 624
00:25:03,708 –> 00:25:07,125
And usually how does the engagement process work?
Melvin Lim – 625
00:25:07,125 –> 00:25:08,125
Maybe you can share with our audience,
Melvin Lim – 626
00:25:08,125 –> 00:25:11,333
like, would there be a dedicated consultant for their case?
Melvin Lim – 627
00:25:11,333 –> 00:25:14,416
And usually,
Melvin Lim – 628
00:25:14,416 –> 00:25:17,250
is it for the whole entire application process?
Melvin Lim – 629
00:25:17,250 –> 00:25:18,666
Maybe you can share a little bit more.
Kay Cheong – 630
00:25:18,666 –> 00:25:19,500
– Sure.
Kay Cheong – 631
00:25:19,500 –> 00:25:23,125
Normally, for those who are inquiring with us,
Kay Cheong – 632
00:25:23,125 –> 00:25:25,666
they show interest to apply for PR and citizenship.
Kay Cheong – 633
00:25:25,666 –> 00:25:29,541
They have to come to our complimentary consultation.
Kay Cheong – 634
00:25:29,541 –> 00:25:32,000
We will ask them a lot of questions about their profile,
Kay Cheong – 635
00:25:32,000 –> 00:25:33,833
and then we’ll give them some suggestions
Kay Cheong – 636
00:25:33,833 –> 00:25:36,375
on what they need to do to build up their profile.
Kay Cheong – 637
00:25:36,375 –> 00:25:37,833
So we normally work with the clients
Kay Cheong – 638
00:25:37,833 –> 00:25:40,666
for a period of over 3 to 4 months time.
Kay Cheong – 639
00:25:40,666 –> 00:25:43,208
To focus on building up their profile.
Kay Cheong – 640
00:25:43,208 –> 00:25:47,708
You know, sending them to volunteering work,
Kay Cheong – 641
00:25:47,708 –> 00:25:48,916
so on and so forth.
Kay Cheong – 642
00:25:48,916 –> 00:25:52,916
And helping them to draft a cover letter, testimonials,
Kay Cheong – 643
00:25:52,916 –> 00:25:56,250
to present a better profile to ICA.
Kay Cheong – 644
00:25:56,250 –> 00:25:57,708
So after 3 to 4 months,
Kay Cheong – 645
00:25:57,708 –> 00:25:59,458
we will file the application.
Kay Cheong – 646
00:25:59,458 –> 00:26:01,916
And throughout the process, there will be a consultant,
Kay Cheong – 647
00:26:01,916 –> 00:26:05,000
and there will be a documents controller,
Kay Cheong – 648
00:26:05,000 –> 00:26:08,125
who is in charge of documentation.
Kay Cheong – 649
00:26:08,125 –> 00:26:09,125
Forms, you know,
Kay Cheong – 650
00:26:09,125 –> 00:26:12,291
and then they would review their documents.
Kay Cheong – 651
00:26:12,291 –> 00:26:15,041
And there will be a professional copywriter as well.
Kay Cheong – 652
00:26:15,041 –> 00:26:17,500
Yeah, so there will be 3 people working on a case.
Kay Cheong – 653
00:26:17,500 –> 00:26:20,333
But the client will only need to talk to 2 of us,
Kay Cheong – 654
00:26:20,333 –> 00:26:23,083
which is a consultant and a documents controller.
Melvin Lim – 655
00:26:23,083 –> 00:26:24,375
– Right, wonderful.
Melvin Lim – 656
00:26:24,375 –> 00:26:25,375
Thanks for sharing.
Kay Cheong – 657
00:26:25,375 –> 00:26:26,208
– No problem.
Melvin Lim – 658
00:26:26,208 –> 00:26:27,041
– I think definitely,
Melvin Lim – 659
00:26:27,041 –> 00:26:30,208
everybody I think will understand a little bit more.
Melvin Lim – 660
00:26:30,208 –> 00:26:32,708
And in fact, I think a lot more about the entire process,
Melvin Lim – 661
00:26:32,708 –> 00:26:34,333
and I think most importantly is
Melvin Lim – 662
00:26:34,333 –> 00:26:37,000
how to increase the chances of getting a PR status
Melvin Lim – 663
00:26:37,000 –> 00:26:38,250
and citizenship status,
Melvin Lim – 664
00:26:38,250 –> 00:26:40,625
because that relates to of course,
Melvin Lim – 665
00:26:40,625 –> 00:26:42,333
purchasing of properties in Singapore,
Melvin Lim – 666
00:26:42,333 –> 00:26:44,625
in terms of the additional buyer stamp duty and all that.
Melvin Lim – 667
00:26:44,625 –> 00:26:47,208
So thank you Kay, for coming on Sofa So Good.
Melvin Lim – 668
00:26:47,208 –> 00:26:48,541
It’s been wonderful having you
Melvin Lim – 669
00:26:48,541 –> 00:26:49,666
and answering all these questions.
Melvin Lim – 670
00:26:49,666 –> 00:26:54,250
So do watch out for our next episode of Sofa So Good.
Melvin Lim – 671
00:26:54,250 –> 00:26:55,916
And today we have Kay,
Melvin Lim – 672
00:26:55,916 –> 00:26:58,000
the co-founder of The Immigration People,
Melvin Lim – 673
00:26:58,000 –> 00:26:59,875
and we’ll see you on the next round.
Melvin Lim – 674
00:26:59,875 –> 00:27:01,208
So in the meantime, take care.
Melvin Lim – 675
00:27:01,208 –> 00:27:02,041
Cheers.
Kay Cheong – 676
00:27:02,750 –> 00:27:03,291
– Bye.
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